S&S Fencing Workmanship Warranty
One Year, In Writing. No Fine Print.
Every fence we build in Kentuckiana is backed by a named 1-year workmanship warranty — on top of the full manufacturer warranty for the material itself.
1-Year Workmanship Warranty
If a post heaves, a rail loosens, a gate sags, or any install detail fails within 12 months of completion — we come back and make it right at no charge. No deductibles. No re-inspection fees.
Full Manufacturer Coverage
Aluminum, vinyl, and chain-link materials carry the manufacturer's own warranty (often 20-year to lifetime). We register the install in your name and hand you the paperwork at closeout.
Fast Warranty Response
Question about something we installed? Call 502-468-1209 — we triage warranty calls within one business day. Warranty coverage applies to our own installations.
Transferable to Next Owner
Selling within the warranty window? The remaining workmanship coverage transfers to the new property owner — a real value-add at closing.
What's Covered
- Post settling, heaving, or movement caused by install
- Rail, picket, and panel attachment failures
- Gate hinges, latches, drop-rods, and gate-frame welds
- Gate operator install workmanship (operator hardware covered by manufacturer)
- Concrete footings on commercial and ornamental installs
What's Not Covered
- Damage from vehicle impact, fallen trees, or third-party contractors
- Stain or paint fading on wood that wasn't part of our painting scope
- Acts of God beyond reasonable wind/weather load for the material chosen
- Customer-supplied materials we didn't source
How to File a Warranty Claim
Call 502-468-1209 or email ssfencingllc15@gmail.com with your install address and a photo of the issue. We'll confirm coverage and schedule a service visit — typically within 3-5 business days, faster for emergencies.
Have a warranty question?
We'll pull your install file and answer in plain language.